Managed IT packages
Choose the right level of care for your business.
Three straightforward packages, from essential device care to managed IT, stronger cybersecurity and technology planning.
Monthly pricing
Know your options before we talk.
Prices are per user, per month, excluding GST. We’ll confirm the users, supported devices and any additional services your business needs.
Baseline care
Essential
$99ex GST per user/month
For smaller environments that need proactive maintenance and occasional help.
- Monitoring and management of enrolled devices
- Operating-system and supported-app updates
- Defender Antivirus monitoring
- Helpdesk and ticketing access
- Two remote support hours per organisation per calendar month during standard business hours
Unused support hours do not carry over. Additional support and backup options are available at extra cost. Network-device monitoring is optional.
Discuss EssentialRecommended
Business
$149ex GST per user/month
For businesses that rely on technology and want ongoing support and stronger security.
- The Essential device-management baseline
- Day-to-day remote support, subject to fair use
- Endpoint detection and response with security operations monitoring
- Microsoft 365 backup
- Security awareness training
- Basic mobile-device management
- Unified email-signature management
- Priority support
- Network-device monitoring is optional
Security & planning
Complete
$189ex GST per user/month
For businesses that need broader security, infrastructure oversight and regular advice.
- Everything in Business
- Identity threat detection and response
- Advanced mobile-device management
- Network-device monitoring
- Quarterly technology advisory sessions
- Security posture review
- High-level technology roadmap
- Priority support with escalation
Remote support is subject to fair use.
Discuss CompleteSupport applies to enrolled devices and supported environments. Microsoft 365 licences, optional backup services and other add-ons are additional unless listed in your package. Onboarding, projects, major changes and after-hours work may cost extra.
Clear pricing. No surprises.
Support for your team and devices
Your plan covers the people and devices agreed during onboarding, so everyone knows what support to expect.
The right services for your business
We’ll help you choose the right mix of Microsoft 365, backup, security and network services, including any additional options your business needs.
Know the costs before you commit
If your business needs onboarding, a major upgrade, a project or after-hours work, we’ll explain the scope and costs before proceeding.